Our Medical Insurance department has designed a payment scheme for patients under a private insurance program. Our hospital has arrangements with most private Medical Insurance Companies.

We are responsible for submitting bills and we facilitate direct billing to your insurance company provided that the following important information is completed:


  • Insurance Policy number
  • Group number
  • Correct mailing address

Our Medical Insurance department follows guidelines such as educating the patient about insurance policies, registering, guiding and briefing them the requirements and financial estimation prior to obtaining a pre-approval for all in-patient and surgical procedures.

The insurance team welcomes you from Sunday to Thursday, 8am to 8pm and Saturday from 8am to 4pm. To check if you are insured for our hospital and for any enquiries please contact 2536 0453.