DUTIES AND RESPONSIBILITIES:

Provide a warm, courteous and professional welcome to all patients and guests upon arrival and departure.

Open vehicle doors immediately once the vehicle comes to a complete stop.

Remain at the assigned post at all times to ensure continuous assistance and support.

Assist guests and patients during arrival and departure in a courteous and professional manner to retrieve guest belongings safely and promptly from vehicles.

Manage immediate needs from the assigned post with efficiency and attentiveness.

Write, read, and match luggage tags accurately, ensuring all items are properly labeled and securely stored.

Ensure hospital entrances remain clean, organized, and presentable at all times.

Report any guest complaints, concerns, or feedback promptly.

Provide special assistance to guests and patients requiring wheelchairs or additional support.

Safely handle wheelchairs and emergency equipment as required.

Respond promptly and act appropriately during Emergency Code calls in accordance with hospital procedures.

EDUCATION AND LICENSURE:

Although we generally require and look for those with High School diploma, there are no formal education requirement to become a Doorman, good people skills and physical strength are more important as a basis for this position.

Newly-hired Doorman will mandatory receive on-the-spot trainings that can last up to 3months.

PROFESSIONAL EXPERIENCE:

Minimum of 1 year experience in similar position

Computer Literate (knowledge in Microsoft Word and Excel at least)

Fluency in English

SPECIALIZED KNOWLEDGE:

Ability to communicate verbally and written in English.

Knowledge of Arabic language would be an asset.

Experience working abroad is an advantage.

Positive attitude and helpful manner.

Must have a pleasant demeanor during stressful periods or when dealing with an impatient/irate guest.

PHYSICAL EFFORT REQUIRED:

Pleasant physical appearance.

Can at least push a 150-pound person on a wheelchair.

Must be able to lift/carry heavy things.

Ability to stand/walk for long/extended periods of time.

Able to work on rotating shift.

This is an immediate urgent, and we are looking for qualified candidates who can seamlessly integrate into our dynamic work environment. Royale Hayat takes pride in being a leading healthcare institution, known for its commitment to excellence in patient care and a collaborative, supportive work culture. Only shortlisted candidates will be contacted for an interview.
Conditions: This job description is subject to periodic review and may be changed at any time by authorized personnel. Please share your updated resume to hr@royalehayat.com